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Privacy Policy

How Comics Reborn collects, uses, shares, and protects your personal information when you use our website and services.

This Privacy Policy explains how Comics Reborn (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, purchase products from our online shop, or submit comic books for pressing, cleaning, restoration, or grading services. By using our website or services, you agree to the practices described in this policy.

01 Information We Collect

We collect information you provide directly to us, information generated automatically as you use the site, and information from the service providers we rely on to run our business. Specifically:

  • Information you give us: name, email address, phone number, billing and shipping address, account login details, and the contents of any message, submission form, or consignment inquiry you send us.
  • Order and submission details: the comics you purchase or send in, the services you request, grading preferences, declared values, order history, and related correspondence.
  • Payment information: processed by our third-party payment processors. We receive confirmation of payment and limited details such as the card brand and last four digits — we do not store full payment card numbers on our servers.
  • Automatically collected information: IP address, browser type and version, device and operating system, referring pages, pages viewed, and timestamps, collected through cookies and similar technologies.

02 How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders and service submissions.
  • Communicate with you about your order, submission status, CGC turnaround, quotes, and support requests.
  • Create and maintain your customer account.
  • Process payments and prevent fraudulent or unauthorized transactions.
  • Operate, maintain, secure, and improve our website and services.
  • Send marketing or promotional messages where you have opted in, and comply with your opt-out choices.
  • Comply with legal obligations, resolve disputes, and enforce our terms and agreements.

We do not sell your personal information, and we do not share it with third parties for their own independent marketing purposes.

03 Payment Processing

Payments made through our online shop are handled by third-party payment processors. When you check out, your payment details are transmitted directly to the processor over an encrypted connection and are governed by that processor’s own privacy policy and security practices.

We retain only the transaction records needed to fulfill your order, handle returns or disputes, and meet our tax and accounting obligations.

04 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Strictly necessary cookies keep the site working — they maintain your shopping cart, keep you logged in, and protect against fraud. These cannot be switched off without breaking core functionality.

We may also use analytics cookies to understand how visitors find and use the site so we can improve it, and, where enabled, advertising cookies to measure campaign performance.

You can control cookies through your browser settings, including blocking or deleting them. Disabling strictly necessary cookies may prevent checkout and account features from working. Where required by law, we request consent before setting non-essential cookies.

05 How We Share Information

We share personal information only as needed to operate our business, and only with parties that are contractually or legally obligated to protect it:

  • Service providers: web hosting, e-commerce platform, email delivery, payment processing, and analytics vendors who process data on our behalf.
  • Shipping and logistics carriers: to deliver your comics and purchases, including insured and tracked shipments.
  • Third-party grading companies: when you request grading, we provide the information necessary to submit your books, such as your name and the book details.
  • Legal and safety: when required by law, subpoena, or court order, or to protect our rights, property, or the safety of others.
  • Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

06 Data Retention

We keep personal information only as long as necessary for the purposes described in this policy. Order, submission, and transaction records are retained as needed to service your account, honor warranties and disputes, and satisfy tax, accounting, and legal requirements.

When information is no longer needed, we delete it or de-identify it. You may request deletion of your information as described in Your Privacy Rights below.

07 Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted connections (SSL/TLS) across our site, restricted access to customer records, and reputable vendors for payment and hosting.

No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

08 Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you.
  • Correction: ask us to fix inaccurate or incomplete information.
  • Deletion: ask us to delete your personal information, subject to legal retention requirements.
  • Opt out of marketing: unsubscribe from promotional email at any time using the link in any message, or by contacting us.
  • Non-discrimination: we will not deny service, charge different prices, or provide a lesser experience because you exercised a privacy right.

California residents have additional rights under the CCPA/CPRA, including the right to know the categories of personal information collected and disclosed, and the right to opt out of the sale or sharing of personal information — we do not sell or share personal information as those terms are defined. To exercise any right, email ComicsReborn2023@gmail.com. We may need to verify your identity before we act on a request, and we will respond within the timeframe required by law.

09 Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

10 Third-Party Links and Services

Our site may link to third-party websites, including grading companies, marketplaces, and social media platforms. We do not control those sites and are not responsible for their content or privacy practices. Review the privacy policy of any third-party site before providing your information.

11 Visitors Outside the United States

We operate from the United States, and any information you provide is processed and stored in the United States. Data protection laws in the U.S. may differ from those in your country of residence. By using our website or services, you consent to the transfer and processing of your information in the United States.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the effective date at the top of this page. Material changes will be communicated more prominently where required. Your continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact Us About Privacy

Questions about this policy, or want to exercise a privacy right? Email us at ComicsReborn2023@gmail.com or use our contact form. We are located in Richmond Hill, Georgia, USA.